Die FAQ zur MAUS Freiburg

Andere wichtige FAQs und Hinweise


RFC 1855 - eine Netiquette
- Be sure you have established written guidelines for dealing with
situations especially illegal, improper, or forged traffic.
- Handle requests in a timely fashion - by the next business day.
- Respond promptly to people who have concerns about receiving
improper or illegal messages. Requests concerning chain letters should
be handled immediately.
- Explain any system rules, such as disk quotas, to your users.
Make sure they understand implications of requesting files by mail
such as: Filling up disks; running up phone bills, delaying mail, etc.
- Make sure you have "Postmaster" aliased. Make sure you
have "Root" aliased. Make sure someone reads that mail.
- Investigate complaints about your users with an open mind.
Remember that addresses may be forged and spoofed.